Popular AI chatbot ChatGPT is currently experiencing significant disruptions, preventing users from accessing the service and interacting with the AI. While OpenAI has not yet publicly acknowledged the outage, outage reporting platform Downdetector shows a sharp increase in user reports, surpassing 3,000 at the time of writing.  

The outage appears to be affecting multiple OpenAI services, suggesting potential issues with the company’s GPT-4 and GPT-4o models. According to Downdetector, the majority of reported outages (89%) are related to ChatGPT itself, with 10% affecting the website and 1% impacting OpenAI’s APIs.

Users have reported encountering various issues, including difficulties accessing the chatgpt.com and chat.com websites. In some cases, the website loads, but ChatGPT fails to respond to user queries. Some users have reported encountering “web server reported a bad gateway error” messages.  

The outage is also impacting the ChatGPT mobile apps for Android and iOS, rendering them unresponsive. While service disruptions are not uncommon for internet services, this is not the first time ChatGPT has experienced significant downtime. A major outage in December 2024 also affected other OpenAI services